Dongchao Cable Co., Ltd.
EN
Handicap Accessible Lifts

FAQ

What is your minimum order quantity (MOQ)? Do you offer samples?

Our MOQ is 1,000 meters per specification. We provide free samples for quality evaluation before placing an order, but the courier cost is covered by the buyer.

How do you determine the cable prices?

Cable prices fluctuate due to changes in copper and aluminum market prices. We always provide the latest quotation before order confirmation and deposit payment. Once the deposit is received, the metal price is locked in, ensuring stability regardless of market changes.

What shipping methods do you offer?

For bulk orders, we primarily use sea freight to ensure cost efficiency. For small or urgent shipments, alternative shipping methods (such as air or express delivery) can be arranged depending on your needs.

What is your typical delivery time?

With a daily production capacity of 800,000 meters, most cable orders can be delivered within 1 to 6 months, depending on the order quantity and deposit payment date. Production begins after the deposit is received.

What are your payment terms?

For custom orders, the standard payment term is T/T 30% before production and T/T 70% before shipment. Other arrangements can be discussed for long-term partners.

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